Accelerating Care Innovation with AI Led Platform
AI-Based Workflows
- AI Agents: Agentic AI workflows for administrative tasks such as scheduling, care coordination, follow-ups, reminders, care plan creation —enhancing engagement, reducing no-shows, and ensuring timely care delivery execution.
- Workflow Task Automation: Streamline operations by automating repetitive administrative tasks like appointment bookings, assessments, and outreaches —reducing administrative burden and improving care.
- Smart Routing: Uses AI to recommend optimal assignments and logistics routing based on clinician roles, availability, and urgency—ensuring timely patient care.

AI-Based Personalized Care Plans
- Data Summarization: Aggregates and analyzes patient histories, lab results, and device data to generate instant summaries highlighting key trends and critical clinical findings, reducing time spent on chart reviews
- Care Plans: Creates personalized, protocol-compliant, and evidence-based care plans by synthesizing clinical guidelines and local protocols, ensuring consistency and quality in treatment recommendations.
- Clinical Decision Support: Supports clinicians with tools for real-time review, approval workflows, and iterative refinement, ensuring that AI-generated plans are safe, transparent, and aligned with human judgment.

AI Voice Agents
- Voice Based Scheduling: Handle appointment requests, confirmations, cancellations & rescheduling through natural voice interactions
- Voice Reminders: Timely and interactive voice reminders for medication compliance, appointments, and transition of care
- Voice Driven Surveys: Collect patient feedback and conduct health assessments through interactive voice surveys
- Patient Outreach: Proactively engage patients for preventive care, wellness checks, and follow-ups with voice agents
- Copilots: Support patients with real-time voice assistance during interactions between encounters

AI Chat Bots
- Triage: Guide patients through intelligent symptom assessments, determine the appropriate level of care (self-care, urgent care, regular visits), and enable integrated provider look up with booking
- Education: Provide personalized health education including medication instructions, lifestyle coaching, and simplified explanations tailored to patient’s health literacy enabling informed self-management.
- eVisits: Facilitate end-to-end eVisit consultations for routine conditions by collecting symptoms, enabling AI based care plans for clinician approval & patient sharing.

SUCCESS STORIES
RESOURCES
Reimagining Care Delivery Beyond Walls